Book Review: 101 Ways to Really Satisfy Your Customers

Reviews
101 Ways to Really Satisfy Your Customers : How to Keep Your Customers and Attract New Ones by Andrew Griffiths Being that I'm forty-something, I remember what customer service used to be like. I remember what it was like to make a call to the manager with a complaint, or write a letter of complaint. You got some action, right away! That has changed dramatically in the last ten years. Reading 101 Ways to Really Satisfy Your Customers mostly confirmed… Read the rest

Stimulate The Economy!

spending money
I planned to bank our stimulus check when it arrived, to pay back the income taxes we had to pay out. But our 1989 F150 had other plans. It decided it was time to have its transmission rebuilt. To the tune of $950. I don't expect that we'll see our stimulus check until mid-June. Since we had to pay, I didn't realize had I filled in the direct deposit section, we'd be getting our money back four weeks earlier! OUT… Read the rest

Grocery Shopping Series Part III: Is The Value Pack The Best Buy?

saving money
This is Part III in a series on saving money on groceries. This post focuses on the value pack vs. the smaller sized package. As I'm grocery shopping, I take several things into consideration as I make my choices. In trying to get the best buy, I don't always buy the cheapest, or the largest. Most of the stores have a cost per ounce sticker under every item. When they do, it's easy enough to figure out which one is… Read the rest

Grocery Shopping Series Part II: Generic vs. Name Brand?

saving money
This is Part II in a series on saving money on groceries. This post will discuss purchasing generic vs. the name brand. Do you always buy the name brand? Or do you always buy the store brand/generic? An equal split of both? We all seem to have our loyalties when it comes to name brands. Years ago I remember my sister would get stuck on a name brand item and she wouldn't budge to try another. I used to think… Read the rest