Thanks everyone for your concern and comments about Big A's identity theft.  I finally got a chance to check Big A's credit report at AnnualCreditReport.com this morning.  (Don't get scammed by that “free credit report” commercial you see on television, it's not free!!) All three of the agencies report no information on him. I think it will be a good idea to mail in a request, just to be safe, since they may not be delivering the information because someone else is using his number with a different address!

For Equifax, check this page for the current phone number to ask for your report by phone.  This is the message I received from Equifax when they could not deliver Big A's report online:

We're sorry, for your protection we are unable to deliver your FACT Act Equifax Free Annual Credit Report on the internet. There are a number of reasons that we may be unable to fulfill your request online. You may have a Security Freeze on your credit file, an Active Duty Military or Fraud Alert, or the identification information submitted online may not match the information on file.

To request your Free Equifax Credit Report by mail, please fill out the attached form (PDF file), along with the documents described below, and mail them to:

Annual Credit Report Request Service
P.O. Box 105281
Atlanta, GA 30348-5281

Please include with the attached form a copy of one item in EACH of the categories below in order to enable us to verify your identification and address. The item you submit from the “Identity” category MUST contain your Social Security Number and the item you submit from the “Address” category MUST contain your current home mailing address.

Identity
Social Security card
Pay stub with Social Security Number
W2 form

Address
Driver's license
Rental or lease agreement/house deed
Pay stub with address
Utility bill (gas, electric, water, cable, residential telephone bills)

To ensure that your request is processed without delay, please enlarge photocopies of any items that contain small print (i.e. driver's license, W2 forms, etc). To avoid additional delays, keep in mind that if photocopies you submit are not legible or contain highlighting, we may ask that you resubmit your request with more legible documents.

NOTE: If you have a Security Freeze on your file, you must include your 10 digit PIN along with the information requested above.

Your personal information is used solely for identification purposes and is not shared with anyone.

I still haven't received that “packet” from Social Security, so I need to put a call in to his case worker on Monday and find out if she sent it.

Thanks again,

Mrs. Accountability