I Received a Duplicate Shipment from Amazon

I ordered three cookbooks, one for me, one for AJ and one for my boss for a Christmas present from Amazon.com. I was so excited to see they had arrived! Two boxes.  I picked up the one, opened it up and looked inside. Pulled out the plastic bags of air and thought I saw two cookbooks.  I assumed the second box had only one cookbook. So I walked back over and picked it up.  Immediately I knew something was wrong.

The second box weighed just as much as the first box.  What the heck?! I opened the second box, and checked the contents.  Three cookbooks.  Then I checked the first box again. Three cookbooks in there, too.

Whoops!!  I was tempted for one brief moment, to just keep them and not say a word.  After all, Amazon might not know since they only charged me for three books!

But my momma taught me young that honesty is always the best policy, so I went to amazon.com, clicked on the contact button, and submitted a request for them to call me.  They were very prompt, and within a minute I was on the phone with a young woman with a strong foreign accent.  Thankfully Melisa M. was fairly easy to understand, and she said she would issue a return mailing label to my email address.

She also put an $8 promotional gift certificate into my account, I guess as a token for my time, thanks for my honesty.  After all, I will have to box up the cookbooks and mail them back. Thankfully she said I could send them by USPS. This will make it a lot easier for me, as I can mail the books back from my job, instead of having to call UPS, or find a UPS office to take the package.

In about one week, I’ll share with you the cookbooks which I ordered.

What would you have done in my shoes?

OUT OF DEBT AGAIN is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to AMAZON.COM. OUT OF DEBT AGAIN is an affiliate for several companies and may be compensated through advertising and marketing channels. This post may contain affiliate links.

6 thoughts on “I Received a Duplicate Shipment from Amazon

  1. Good job! I agree — honesty is the best policy. And look at that, an easy return AND $8! Yay!


    Mrs. Accountability Reply:

    Kacie, thank you for your response! Did you see I ended up keeping the books after all?! Amazon was even happier when I said just bill me for them. LOL! Thanks for stopping by and commenting!


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