Don’t Get Scammed by VehicleHistory.com

Dang it, I hate when this happens to me!  But it just goes to show you that if an experienced Internet user can be scammed, just imagine how easy it can happen to Internet newbies.  As I’ll show you in the screenshots, there was nothing whatsoever to alert me.

So it looks like I am going to have to get a “new” vehicle. For me, that means used.  I would need to have won a million dollar lottery before I would consider buying a brand new car.  That’s beside the point.

When you buy a used vehicle, it is prudent to get some background information on the vehicle and when Mr. A found a couple of vehicles he thought we should look into I started doing some research online.

Being that I’m a tightwad, I wasn’t looking forward to spending $39.99 to get one report from Carfax.com (speaking of Carfax.com I have a bone to pick with them, too) so I wondered if there was anything else available.  What I found was this site… too bad they didn’t have a big warning plastered across the front page.

Scam Company Vehicle History Dot Com

If you click on the image you can see a larger version and I’ve circled where it says that it will cost $1 as compared to Carfax.com costing $35.

The man at the bottom is blathering on about how this site is such a great deal, go ahead just enter your VIN. So I did.

Here is the next screen:

Vehicle History Scam Site

 

I’ve circled the amount which I’m agreeing to pay.

After I paid my DOLLAR, I received an email which stated that I would see a charge on my statement for CARINFO2.COM.

Vehicle History Scam Company

And that’s when I learned that instead of $1.00, I had been charged $19.95 – and my statement did not say CARINFO2.com but “CAR HISTORY”.

Vehicle History Scam Company

I logged into my account and started looking through all the areas to find why I had been charged $19.95, to find a copy of my invoice, to find how to cancel.   I found nothing to answer my questions.

Eventually I found the terms and conditions of the site, and found that they are planning to charge me *$20* in six payments over the next year. Go ahead and click on the image to read the fine print.

Vehicle History Scam Company

So what should you do?

First, start out at www.vehiclehistory.GOV.  This is the official site and you can find companies that are approved and legitimate.  Do be aware that even the “legitimate” companies have questionable practices.  For example, as I mentioned earlier my complaint about Carfax.com is that right on their front page it says “FREE VEHICLE SEARCH” — now this is completely worthless.  The only thing this “search” will get you is to confirm that the VIN you have entered is a valid number and matches the car you are inquiring about.

If you want to know ANYTHING about the vehicle, you have PURCHASE a report.  Read the fine print!

  • One report will cost you $39.99.
  • 5 reports will cost you $49.99 and you have 60 days to use
  • You can get UNLIMITED reports for only $54.99!!!!!   The only thing is this is limited to only 5 reports by VIN and it must be used within 30 days.  The trick here is you can run “unlimited” reports if you have a license plate number.

We have used Carfax.com in the past before buying a used vehicle, I think it’s good to learn the history of a car before you buy it, and I guess when people are looking to buy a car they usually make a decision within a month’s time.   I’ll be sharing more with you on this car search as we go through it.

When I visited VehicleHistory.GOV, there was one place that indicated it would cost $4.95 for a report, but it is unclear what you will actually get for that report.  If I find another car I want to check into I will probably try this company.

Have you ever used Carfax.com? 

 

 

 

 

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7 comments to Don’t Get Scammed by VehicleHistory.com

  • Luckily I’ve only purchased one used car in my life, and it was from my parents, so I was pretty sure I was comfortable with the history.

    Hopefully it all works out. Sounds like one of those times where it sounded too good to be true, so it probably was…
    Money Beagle recently posted..What In The World Is Happening To Me?My Profile

    [Reply]

  • Hello Mrs. Accountability,

    My name is Josh, a customer service manager at VehicleHistory.com. Please contact me immediately to resolve your concerns at josh@vehiclehistory.com

    There are a few comments in your post I would like to discuss and make things right with you.

    For a full refund or any customers that require assistance, email Josh@vehiclehistory.com.

    Respectfully,

    Josh

    Customer Service Manager

    [Reply]

    Mrs. Accountability Reply:

    Hey Josh, I would love to discuss this situation with you. I’ll be sending you an email shortly.

    [Reply]

  • That stinks you got scammed. Hopefully you can get out of it somehow. I won’t be buying a car anytime soon but I’ll keep this in mind.
    Lance recently posted..How to Pull Your FREE Annual Credit ReportMy Profile

    [Reply]

  • Carfax can be helpful, but doesn’t always track the car’s entire history. If you are buying from a dealer, they should give you this automatically. But if you are buying from a private owner, I doubt they will pay for it, but you can always ask. But if I remember correctly, it only lists service records that were done at the dealership, so you might not get a perfect history on an older car.
    Kris recently posted..Learn how to get a free copy of your credit report from the only official site for consumersMy Profile

    [Reply]

  • Raj

    This website, vehiclehistory.com is a complete waste of money and time. They dont give accurate results.I have purchased a car by checking the VIN from vehiclehistory.com where they certified it as clean with no accidents and salvage. Upon registering the car, I got a reconstructed title as the car was involved in a major accident. THe data they give you is WRONG and they dont gurantee the results they give, unlike mentioned in above article. I bought a carfax report after this to cross verify and the accident was clearly mentioned in carfax report. So, please dont relay on the reports given by vehiclehistory.com, its just useless. Learn from my mistke and dont end up loosing your hard earned money by making decesions based on vehiclehistory.com. If you complain to vehiclehistory.com, they will refund the money that you paid for purcahsing their report, but your actual loss is much more than that.I spoke to Josh on this and till today there is no use.

    [Reply]

    Mrs. Accountability Reply:

    Raj, sorry to hear you had a bad experience too. I have yet to receive my refund and have spoke with the company twice. I was at the bank today and totally forgot to speak to them about it. I think I will call tomorrow and see if they will dispute for me. The bad thing for me is I cancelled my debit card so they can’t put the money back on my account.

    [Reply]

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