More and more people prefer to use online payment options or debit cards. But the vast majority of Mr. A’s customers still use their checking accounts in the old fashioned way, and prefer to write a physical check. We have only had one person ask to pay by credit card, and she ended up using a check in the end.
Recently we had a customer write a check and in the area where you insert the numbers she wrote the correct amount, which was $100.50. But in the part where you spell out the dollar amount using words, she wrote One hundred fifty and 00/100 cents.
Mr. A didn’t notice that, and neither did I.
The credit union noticed it. When the check was deposited they entered in the amount I’d written on the deposit slip, which was the amount of the invoice: $100.50. Later in the week someone noticed the written amount.
The credit union deducted the $100.50 they had deposited, and replaced it with $150.00. We notified the credit union that the check should have been for $100.50 but were told they could not change the amount since they are required to go by the written amount.
We have notified the customer, and have written her a check for the difference.
I have never had that happen, and didn’t know the bank would go with the written amount rather than the number amount.
I wonder if that is the same with all banks? Mrs. Money would probably know since she works at a bank.
For your reference, here is a diagram to show you where everything goes.