I’m not sure what to think. My Zenni Optical order placed April 3rd arrived yesterday, but… well… I think… I hope… that they shipped the wrong glasses.
First off, there are three pair of glasses, which is what we ordered, shown below. I ordered this first pair in “Clear Burgundy”.
I ordered this pair in “Gray”:
And this pair was to be “Clear Purple”:
However, the pairs we got look NOTHING like the ones I ordered. Here they are. Metal frame only on the top of the lenses.
Black arms, black on top of lenses and black and white stripe down arms.
Blue and white stripes on arms, frameless lenses.
Not only are the frames not what I ordered, but the prescriptions are not mine. At first I thought they just screwed up royally, just put any old pair of frames and messed up on the prescriptions. But then I looked at my receipt to my email. My order number was #580335. The glasses in the package have a slip that shows order #570335. Close, but not exactly, Zenni Optical.
I doubt they are available by phone on Saturday, so I’ll be calling them on Monday.
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