Monthly Archives: May 2008

Book Review: 101 Ways to Really Satisfy Your Customers

Reviews
101 Ways to Really Satisfy Your Customers : How to Keep Your Customers and Attract New Ones by Andrew Griffiths Being that I'm forty-something, I remember what customer service used to be like. I remember what it was like to make a call to the manager with a complaint, or write a letter of complaint. You got some action, right away! That has changed dramatically in the last ten years. Reading 101 Ways to Really Satisfy Your Customers mostly confirmed… Read the rest

Stimulate The Economy!

spending money
I planned to bank our stimulus check when it arrived, to pay back the income taxes we had to pay out. But our 1989 F150 had other plans. It decided it was time to have its transmission rebuilt. To the tune of $950. I don't expect that we'll see our stimulus check until mid-June. Since we had to pay, I didn't realize had I filled in the direct deposit section, we'd be getting our money back four weeks earlier! OUT… Read the rest