Comments on: My Personal Banker Left Without Saying Good-bye http://www.outofdebtagain.com/2008/05/my-personal-banker-left-without-saying/ ...we did it before, we can do it again Tue, 07 Sep 2010 16:38:07 -0700 http://wordpress.org/?v=2.9.2 hourly 1 By: Oh Shoot! Overdrafted Our Checking! | Out of Debt Again http://www.outofdebtagain.com/2008/05/my-personal-banker-left-without-saying/comment-page-1/#comment-1471 Oh Shoot! Overdrafted Our Checking! | Out of Debt Again Sun, 23 Aug 2009 14:11:17 +0000 http://www.outofdebtagain.com/2008/05/my-personal-banker-left-without-saying-good-bye/#comment-1471 [...] thank the Lord above, I called the bank on Wednesday, talked to my personal banker, and had the checking account backed by the savings account for overdraft [...] [...] thank the Lord above, I called the bank on Wednesday, talked to my personal banker, and had the checking account backed by the savings account for overdraft [...]

]]> By: Agh, Another Dumb Mistake | Out of Debt Again http://www.outofdebtagain.com/2008/05/my-personal-banker-left-without-saying/comment-page-1/#comment-1400 Agh, Another Dumb Mistake | Out of Debt Again Fri, 14 Aug 2009 01:13:51 +0000 http://www.outofdebtagain.com/2008/05/my-personal-banker-left-without-saying-good-bye/#comment-1400 [...] then I called Wells Fargo.  I tried to get my “personal banker” (she moved back!) on the line - she’s so sweet and helpful - but she was with another [...] [...] then I called Wells Fargo.  I tried to get my “personal banker” (she moved back!) on the line – she’s so sweet and helpful – but she was with another [...]

]]> By: Mrs. Accountability http://www.outofdebtagain.com/2008/05/my-personal-banker-left-without-saying/comment-page-1/#comment-107 Mrs. Accountability Sun, 08 Jun 2008 14:30:00 +0000 http://www.outofdebtagain.com/2008/05/my-personal-banker-left-without-saying-good-bye/#comment-107 @Kathryn - now I feel silly... if personal bankers are only assigned to big account holders, lol. We certainly wouldn't qualify. Well, maybe it wasn't all MY fault, she DID say she would be my personal banker. Thanks for commenting! Do you have a blog, I'd love to check it out if you do.<br/><br/>@Brack - Mr. A keeps trying to talk me into taking our main accounts from Wells Fargo to either a credit union, or a bank he's gone to in the nearest small town from where we live. He went in to cash a client's check and we don't have an account there. They didn't even ask for his ID, or make him pay $5 (like the big banks do). I was actually a little bit concerned about the "no ID necessary" part, but he said the feeling was totally different than the big banks. Hey Brack, how's the 3 column look for your blog coming along? Thanks for commenting! @Kathryn – now I feel silly… if personal bankers are only assigned to big account holders, lol. We certainly wouldn’t qualify. Well, maybe it wasn’t all MY fault, she DID say she would be my personal banker. Thanks for commenting! Do you have a blog, I’d love to check it out if you do.

@Brack – Mr. A keeps trying to talk me into taking our main accounts from Wells Fargo to either a credit union, or a bank he’s gone to in the nearest small town from where we live. He went in to cash a client’s check and we don’t have an account there. They didn’t even ask for his ID, or make him pay $5 (like the big banks do). I was actually a little bit concerned about the “no ID necessary” part, but he said the feeling was totally different than the big banks. Hey Brack, how’s the 3 column look for your blog coming along? Thanks for commenting!

]]> By: Brack http://www.outofdebtagain.com/2008/05/my-personal-banker-left-without-saying/comment-page-1/#comment-89 Brack Fri, 30 May 2008 19:07:00 +0000 http://www.outofdebtagain.com/2008/05/my-personal-banker-left-without-saying-good-bye/#comment-89 I used to have a personal banker, but not in the past couple years. I think that as the bank gets larger, and develops more of the "value-added services" (code for "find another way to charge them for something"), they tend to overlook the simplicity of having a point-of-contact available to the customer - a familiar face. I try to develop some of that through attempting to deal with the same teller whenever I go to my bank, but it really just isn't the same...<br/><br/>The day of the personal banker is quickly disappearing, I fear, and that is a shame... I used to have a personal banker, but not in the past couple years. I think that as the bank gets larger, and develops more of the “value-added services” (code for “find another way to charge them for something”), they tend to overlook the simplicity of having a point-of-contact available to the customer – a familiar face. I try to develop some of that through attempting to deal with the same teller whenever I go to my bank, but it really just isn’t the same…

The day of the personal banker is quickly disappearing, I fear, and that is a shame…

]]> By: Kathryn http://www.outofdebtagain.com/2008/05/my-personal-banker-left-without-saying/comment-page-1/#comment-88 Kathryn Fri, 30 May 2008 08:47:00 +0000 http://www.outofdebtagain.com/2008/05/my-personal-banker-left-without-saying-good-bye/#comment-88 Yep, I've had relationships that go back long enough that it feels like I have a personal banker. [I think I'm also saying I'm really, really old]. <br/><br/>Anyway, it is a special feeling to know you go to your contact and have them sort things out for you. <br/><br/>About a month ago we needed to open a new business account and I went into the bank with the check from the client in hand to ask what paperwork was needed. I had all the info in hand (just no physical, official documents). The branch manager and head of customer service vouched for me with the business manager (I knew the former manager, this one was new to me) and I opened the account right then and there and went home feeling blessed for all the helpful people in my life. <br/><br/>I've asked other banks in the area at what point they assign a banker to an account. Answer: $2M was the lowest amount you needed to have deposited (could be in multiple accounts) before they would assign a "personal banker", some said deposited assets needed to be in excess of $5M, and one bank (in a rich end of town) would not reveal an amount or the formula by which they determine if someone qualifies for a personal banker. At this bank you submit an application, references, and a breakdown of your portfolio(s) then cross your fingers you qualify ... too rich for me. Yep, I’ve had relationships that go back long enough that it feels like I have a personal banker. [I think I'm also saying I'm really, really old].

Anyway, it is a special feeling to know you go to your contact and have them sort things out for you.

About a month ago we needed to open a new business account and I went into the bank with the check from the client in hand to ask what paperwork was needed. I had all the info in hand (just no physical, official documents). The branch manager and head of customer service vouched for me with the business manager (I knew the former manager, this one was new to me) and I opened the account right then and there and went home feeling blessed for all the helpful people in my life.

I’ve asked other banks in the area at what point they assign a banker to an account. Answer: $2M was the lowest amount you needed to have deposited (could be in multiple accounts) before they would assign a “personal banker”, some said deposited assets needed to be in excess of $5M, and one bank (in a rich end of town) would not reveal an amount or the formula by which they determine if someone qualifies for a personal banker. At this bank you submit an application, references, and a breakdown of your portfolio(s) then cross your fingers you qualify … too rich for me.

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