When I opened a new checking account recently, with the bank I've been with for eleven years, the gal who helped me out gave me her business card and told me she'd be my “personal banker”. What a novel idea, one which I'd never experienced before. This branch does seem to go the extra mile with customer service – they have a greeter at the door who welcomes you. I'm not sure if it's really just a security measure, or… Read the rest